Syncing between desktop and iOS

sync

#43

Hmm, that error does help a bit to understand what might be going on. Is there an attachment in that project that might be a bit different in some way? Eg. a file link or something? A folder? Web archive?

Could you perhaps even export the project and send it to me at drew@agenda.com?

(I guess if you already deleted the attachments, it may not help me find out what the problem is.

To get things working, you would probably be best to remove any suspect attachments from the project, then add a new project, and drag the notes over to that. I have a feeling the project you have now will continue to have this problem, so better to create a new project.


#44

Before I saw this response I tried deleting the Agenda application and the app folder ~/Library/Containers/com.momenta.agenda.macos. It turned out that finally resolved my problem: when I re-installed from the App store, it synched with my other devices and now everything is keeping up to date.

That said, Agenda should detect and prevent this kind of showstopper behavior: if an attachment is suspect, don’t attach it; at the very least, give users the option to do what I finally stumbled on, to delete the app Containers folder and re-synch. Now I’m afraid to use the attachment feature for fear of triggering the same behavior. I spent about a week unable to use the app while trying to deal with this issue.


#45

That is why I was asking if you thought there might be an unusual file attached. Of course Agenda should catch and prevent this, but the attachments release is a few weeks old, and we haven’t heard of all the little issues that might go wrong.

Anyway, we have some ideas how to make this more robust, and we should have an update early in the new year.

Thanks for reporting this.

Kind regards,
Drew


#46

Fixed the problem for me! Thanks!


#47

Was there ever an alternative for non-iCloud syncing? My company (and I suspect lots of companies) will block iCloud backup.


#48

No, we don’t have an alternative yet. We do plan to try to support other options for you situation.


split this topic #49

6 posts were split to a new topic: Trouble with Sync


#50

Hello!

I just downloaded the app today and early on complained about how my gadgets did not sync despite the option turned on and the iCloud account for each the same. I found it helpful to reset my MacBook first (the first gadget I used to input the data) in order to find Agenda in the “Options” menu of the iCloud Drive. Afterwards, reset my other two devices, turned on the iCloud Drive, and made sure Agenda was there as well.

After a few minutes of exiting the application on all devices, I found all my data (initially just seen on the MacBook alone) in all of my devices.

I hope this helps! :slight_smile:


#51

Yay, great to hear that and thanks for sharing!


#52

Thanks for your note, evidenceofllama. I was having the same sync problem - in my case a MBP to iMac. After ensuring iCloud up and signed in on same account and after reading your post I added a comment to my project on the MBPand, voila!, everything synced on my iMac.


#53

Happy to hear, thanks for chiming in!


split this topic #54

2 posts were split to a new topic: Not syncing from iOS to Mac


split this topic #55

3 posts were split to a new topic: Lost data in sync