Update v12.0.1 fails to download from the AppStore

Support
1

What I did: Tried to download/install the latest Agenda from the AppStore after installing macOS Big Sur

What happened: 90% download, then I get a pop-up that says the update is “unavailable, please try again later”. Multiple attempts, nothing. All other apps had successfully updated from the AppStore. I have reached out to Apple as well.

What I expected: Download and install of the App update.

Things that might be helpful to know (Agenda version, OS and model, etc): iMac Pro, macOS: Big Sur 11.1, Installed Agenda Version:12.0 (175)

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2

Argh, very frustrating, we have now heard this from a handful of people, it seems like a problem with the AppStore. Could you give it another try tomorrow and/or see if logging out of the AppStore app and back in makes a difference? If this all doesn’t work, you can download in the mean the Mac app from agenda.com.

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3

Hello, I had the same issue with a handful of app the last couple of days on my MacBook. So it is not related to Agenda. It is an App Store issue.

4

Yeah, most people who reported it have let us know that it started working some time later. Still very frustrating!

5

Yes it’s the App Store, and yes it is temporary. It failed twice earlier this week for me. Today, finally completed the download on the third attempt.

HurrayAgenda
HurrayAgenda858×738 92.4 KB

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6

I’ve been trying to download the update for the past 3 days and get the message stated above. I’ll keep trying. I did have some downloads fail earlier in the week but they eventually resolved themselves. The Agenda app has not.

7

If it keeps refusing, you can always download the Mac app from agenda.com and switch back to the Mac App Store version later.

8

If finally downloaded last evening. I’ll keep that suggestion in mind if it happens again.

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9

Thought I should share this: failed to download 12.0.1 all week. Today tried turning off my network filter (Little Snitch) and it downloaded from App Store immediately. Will look at logs to see if a particular rule was blocking it. Havent experienced this on any other apps.

10

Really strange, I have this same problem. For the past three days I’ve been unable to update. Other apps update fine, just Agenda stops about 90% and I get the error message. I’ll keep trying . . .

11

Same here for several apps. Later I was using CleanMyMac X and it listed a bunch of additional App Store apps as having updates. I let CleanMyMac X do the updates. They all installed successfully. I am running the latest developer beta of macOS.

12

I am currently having this problem cant download the latest version on my intel Mac and M1 Mac.

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Thanks for all your suggestions. Downloading the Mac version from agenda.com worked for me but signing out and back in to the app store did not.

I tried being patient but after multiple tries to update from the App Store, I ended up uninstalling and re-installing the app.

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