The last thing I did before crashes: dragged an Alias to an .html file into a note
What happened: it crashed (with a bug type: 309 - according to the Apple crash report.
It crashes reliably every time I open it immediately on opening
What I’ve tried:
deleted and reinstalled Agenda (from website) - nb Hazel deleted support files and I left them in trash on reinstall
gone into iOS and deleted the project that I last updated.
iOS and iPadOS versions seem ok.
Things that might be helpful to know (Agenda version, OS and model, etc):
macOS Monterey 12.0.1
M1 mac mini, 2020
Agenda 13.1.1
I’d really like to know asap how to recover Agent to being functional.
I presume it syncs every time a new record is created?
perfectly happy to lose the last update
but now I’m using Agenda as my primary note taking tool - this is a disaster !
Sorry to hear this. Did you send in the crash reports when you next launched the app? That might tell us what is going wrong.
Probably the best way to handle this is to revert the problem note. Agenda keeps a history internally, and we have a tool that allows you to go back in time on a note. I recommend doing that, going back to just before the link was put in.
Navigate to, and select, this folder: ~/Library/Group Containers/WRBK2Z2EG7.group.com.momenta.agenda.macos/Release/Application
There is a single space after “Group”, but no other spaces.
(If you can’t find it, use CMD-SHIFT-G and copy the whole file path in.)
Select the project in the list you wish to restore content for
Launch Agenda. The deleted content should appear again (this can take up to 30s). It’s possible some notes will be in the Trash, if you moved them there before deleting them completely.
Please note that all we can do is undelete any paragraphs and notes, which means some data may appear that was originally deleted on purpose. For example, if I first delete a few paragraphs in a note, then add a new line. When I now restore using this tool you will see all of the paragraphs reappear. This can mean that you might have to do some cleanup and editing to get the note all back in the right shape. But at least the content should be back.
I may have found your crashes. Very odd though. Never seen a problem like this.
Try the reverter I mentioned, but it may not work. The problem looks very deep in the data.
If your iPhone/iPad is OK, perhaps try this on the Mac:
Quit Agenda if running
Click on Finder, choose Go > Go to Folder, and enter ~/Library/Group Containers. Drag the folder WRBK2Z2EG7.group.com.momenta.agenda.macos to the Trash
Click on Finder, choose Go > Go to Folder, and enter ~/Library/Containers. Drag the folder Agenda or com.momenta.agenda.macos to the Trash (if either exists; they may not)
We have a theory about this. Is there any chance you could tell us the name of the alias you dragged in? Would need to know the full name, including file extension. You could get this by using Get Info in Finder, I think.
HI Drew
sorry the alias was deleted, and isn’t in the “bin”
I’ve searched the safari history & whilst I’m reasonably certain the website I was visiting, I don’t seem to be able to recreate the same actions to generate the alias
FWIW it was a site about programming the Micro:bit (a grandfather/grandson project)
