Transparent PNG files display with grey background

Support
1

What I did: Imported a logo file in PNG format with a transparent background

What happened: The logo is displayed, but the transparent background shows as light grey

What I expected: A correctly formatted PNG file to be displayed

Things that might be helpful to know (Agenda version, OS and model, etc): Agenda version 14.1.1 (231) from the Mac App Store on a M1 MacBook Pro running MacOS Monterey 12.5 (21G72).

1 Like
2

Could you send us the original png (alex@agenda.com) and a screenshot of how it’s currently displayed?

3

I believe this is the expected behaviour. All images in Agenda are shown on a gray background square, so any transparency will show as this gray. It is the same gray you see when you have a thumbnail with a title displayed.

Transparency is “no color”. You will see whatever background Agenda decides to put behind. What color were you expecting? The white of the note?

Drew

4

Sorry, I didn’t realise that all images in Agenda have a grey background, so was not expecting to see the grey in the transparent areas of the logo.

We use a logo at the top of shared Agenda documents, and the grey background didn’t look intentional. I understand that at present this is ‘expected behaviour’. Perhaps at some stage this grey background could be an option to turn off?

Anyway, thanks for clarifying that this is not a bug.

Kind regards,
D.

3 Likes
5

For me it’s the same, I don’t expect to see the grey background. Can you fix this, please? …

6

What do you expect instead? There has to be a background color. Do you just expect it to show the note background?

1 Like
7

exactly!, just the note background color, which would be the same as if there were no color at all, thanks for your answer …

8

Originally we had that, but weren’t happy with how it worked. If you have a note background color, or some other situation, the image may be unreadable. Eg. some people make formulas in black text, with a transparent background. These would be unreadable in dark mode.

So I understand the preference you have, but in terms of usability, we really need to have some sort of background there.

We’ll take along your request though for future planning discussions. Thanks!