What I did:
tried to purchase premium via yellow button on top left, chose iOS/iPad
What happened:
Got screen with price and a blue subscribe button („abonnieren“ in German)
What I expected:
Get a button for one-time purchase, not for a subscription.
Could you please explain if this subscription is going to withdraw more money automatically after some time? Do I need to manually cancel after 11.9 month in order to get not charged again?
The mode, i.e. get and keep forever any feature available within next 12 month after purchase is understood.
From other apps I know they are charging for new features by doing version updates v2, v3, v4 … as optional in app purchase. Customer can always keep their current feature set. An example for this is the Safe+ password manager app.
Things that might be helpful to know (Agenda version, OS and model, etc):
iOS 15.0.2, Agenda version is current on iPad
Thanks for any replies
Sorry for the confusion. This is certainly not a repeating subscription. You won’t be charged anything again unless you decide to purchase again yourself. So your understanding of the model is correct, and you don’t have to cancel anything.
We are using something called a “non-recurring subscription”. I believe that Apple probably show you the button you saw. It is unfortunate it says the word “subscription”. I actually wasn’t aware it did say that.
Perhaps we can try to change to a different type of purchase, so it doesn’t seem like a subscription. Thank you for letting us know.
Kind regards,
Drew
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Drew, can you confirm whether or not this is still the case or if this has changed? I had this experience this morning (iOS purchase); Agenda shows within my Apple ID subscriptions and it’s details saysthat the “plan renews for $34.99 per year until canceled.”
sorry for replicating requests for clarification, @drewmccormack .
for any who landed on this thread with the same question, the following updated answer can be found here:
Yes, currently we have an automatically renewing subscription. This works better with family sharing etc.
Our sales model is the same though: whatever you unlock, you keep forever. That is different to most subscriptions.
If you don’t like subscriptions, you can either use the lifetime purchase, though that is more expensive, or you can get the subscription and cancel it immediately after the free trial. That way, it will stop at the end of the year, and you still get all the premium features permanently unlocked just as before.
Yes, we currently use subscriptions. I will delist this thread to avoid confusion. Thank you for pointing it out.
Note that the license itself is the same. If you cancel your subscription, you still keep the premium features you unlocked forever. The only difference is that the old license would require you to pay again manually, and the new one will do that automatically unless you cancel.
Hope that helps!