Unable to log into Agenda community from iOS or macOS app

Support
1

What I did:
Tried to login from IOS and MacOS

What happened:
No Login prompt. Instead I receive this message:
The Change you wanted was rejected. Maybe you tried to change something that you didn’t have access to.

What I expected:
To successfully log into the Agenda Community

Things that might be helpful to know (Agenda version, OS and model, etc):
I am only able to login to Agenda community from web browser
Agenda Premiu ,user
MacOS version 18.0.1 (280)
IOS version

2

Are you signing in via the Agenda app? Using the islands button?

Your account seems fine, and it is linked to your Agenda Community account, so it should work.

1 Like
3

Drew - I am using the islands icon in the Agenda app on MacOS.

I have logged out and then back in to Agena on MacOS and IOS multiple times.

Syncing seems to be working fine

Continue to receive this error message when I click on Island icon and try to log in:

The change you wanted was rejected.

Maybe you tried to change something you didn’t have access to.

4

Is it possible you used a different email in the past? If so, what would that have been? If I have that email, I can check if that is causing problems.

Drew