Text editing problem in Korean

textediting

#1

What I did:
I wrote a text in Korean and copy & pasted a sentence.

What happened:
Text disappeared when I hit enter key after pasting(command + v) a sentence.
I found that word randomly disappears when I hit enter or delete key.

Things that might be helpful to know (Agenda version, OS and model, etc):
iPad 12.9 1st gen - iOS 12.1.4

I have a video but I can’t upload because I am a new user.


#3

Can you send the video to drew@agenda.com?

Kind regards,
Drew


#4

Check your mailbox!
I hope it gets fixed soon :smiley:


#5

Got the email. Thanks!

It does look, indeed. I tried to reproduce similar things using a Japanese keyboard, but I couldn’t. I will try Korean too, but is there some action I should be doing to trigger the issue? Are you just typing normally? Or do the problems start after you do a particular thing?

Best check you are on our latest version too (5.5).

Kind regards,
Drew


#6

I sent an email with one more video. I used iOS software keyboard this time, so you can check what I typed visually. I checked that the version number was 5.5.

I guess there is a problem with buffering latest word of a sentence, because I just typed normally and always latest word disappears.


#7

I did some testing with the Korean keyboard on my iPad, and I still can’t make this happen. I can’t make the last word of any sentences disappear.

Is there something special I need to do, like entering a question mark or something?

Are you hitting any special key combos?

I guess you don’t have any special text extensions installed or anything, right?

Are you just using a standard keyboard from Apple?

Are you syncing with another device, and do you have the other device running when you do this test?

I notice you are editing the Welcome projects. Does it happen with a new standard project? The welcome projects are handled a bit specially.


#8

I am using iOS default keyboard from apple(no extension) or iPad(12.9 1st gen) Smart Keyboard. System locale is set as Korean (한국어).

I tested again with sync offed, new standard project (not Sample projects like Welcome) and still happens.

I typed no special key combo or character. I guess you can make this happen with typing very simple word like “가가” with spacing and line breaking. I guess test case needs long enough text.

For example:
가가가 가가 가가 가가가 가가 가가
가가가 가가 가가가가 가가 가가 가가
가가가 가가 가가가가 가가 가가 가가
가가가 가가 가가가가 가가 가가
가가가 가가 가가가 가가가가
가가가가가 가가 가가가가가
… (and more)


#9

Does it happen if you use the onscreen keyboard? Does it happen on your iPhone, or just the iPad?


#10

It happens in both all case. iPhone and iPad (onscreen keyboard / smartkeyboard).

I did some testing with OSX version, I can’t make the word disappear this time. I don’t know what’s the difference.